Terms & Conditions
Our terms and conditions (T&C) are compliant to the UK legislation and are dedicated to ensuring our customers have hassle-free and satisfying shopping experiences with http://wedding-fabrics.com (A subsidiary of Bianco-Evento)
Please note that these T&C’s are applicable to sales made via the website only.
All prices are in £ sterling and are inclusive of VAT as well as of packaging and delivery charges to any address in the UK. Any exception to this will be mentioned on the website. Prices can change at any point of time. However, for your convenience we will not change the price after confirming your order.
Even though this website has been designed to suit the requirements of customers from the UK, we do welcome enquiries and orders from overseas customers as well. In order to know about pricing specifications for overseas shipping, kindly contact us directly.
You can choose to pay by any major credit or debit card if you are ordering over phone. If you are purchasing via post, you can pay by cheque or the UK postal order. Money (cash) sent in the post will not be accepted.
In case an item listed on our website that you want to order is not available in stock, we will provide you with an estimated time of availability and thereafter, delivery. Please note that this is an estimate only which may be subject to change without notice depending on various contributing factors. Wedding Fabrics (A Subsidiary of Bianco Evento) is in no way contractually obligated to supply goods within a certain date. However, if the availability or delivery is unduly delayed, we will do our best to keep you informed..
Product Images and Descriptions
Our best efforts are employed to ensure that the colours and descriptions of items mentioned on our website are faithfully reproduced in the actual products. Please note that, some variations may occur in the colours of the images, mostly due to the difference in technologies used to create and to access the images.
Order Acceptance and Security
You can place an order either over phone or in writing (post or email). The right to accept or reject an order, with or without a reason, as feels necessary or acceptable to us, rests solely with Wedding Fabrics (A Subsidiary of Bianco Evento).
If we accept your order, you will get a confirmation email from us which will contain your order number. At this point, we will enter into a legal contract with you. In case, you notice any discrepancy in the order confirmation email, you can let us know to check/revise the details/errors (if any).
However, if for some reason we need to refuse your order, we will notify you via email at the earliest possible opportunity.
The decision to accept or refuse your order may depend on the information you have furnished us with or we already have about you, or which we obtain post any enquiry we make with various sources to confirm your identity. This will enable us to protect us as well as you from fraudulent transactions. If it is on security grounds that we are refusing your order, we may contact you to request considering alternative modes of payment or may request you to visit one of our stores.
We usually deliver in the UK mainland through outside carriers. They deliver between 8.30am and 5.30pm, from Monday to Friday (except public holidays). For a little extra charge, you can request a premium delivery on Saturday, between 9.00am to noon. Please note that the request for premium delivery should be made at the time of ordering. Deliveries are not made in the evening or on Sundays.
We usually inform you via email or phone at least 48 hours before the dispatch about the estimated delivery date, although predicting the exact time of delivery within that date is not possible for us. You would need to sign upon receiving the delivery. Keep the receipt with you. In case, the item or packaging is showing obvious signs of damage upon arrival, please refuse acceptance of the delivery.
Cancellations and Returns:
We offer you a no-questions-asked cancellation policy, in addition to your statutory rights.
In case, you are not satisfied with your purchase, you can request its cancellation and return before delivery or within 14 days of receiving the delivery. The product must be unused and in ‘new’ condition to be eligible for return. For example, you can open the box for examining the product but cannot damage or mark it in any way if you want to return it. The product should be returned in its original packaging, along with accessories, if any.
Upon receiving your return request, we will arrange for the package to be picked up from the address where it was delivered, free of cost. In case, any other mode of return is used, you will be required to cover the costs.
Transit Damage and Replacement:
We examine all items thoroughly to ensure unfaltering quality and perfect condition before they are dispatched from the warehouse. However, if any damage occurs during transport and the package shows obvious signs of damage upon arrival, please refuse to accept it. If damage is evident only upon opening the package, please notify us within 48 hours of receiving the package. In either case, we will arrange for the return of the damaged item and delivery of the replacement at the earliest.
The goods we sell are guaranteed against manufacturing, material and workmanship flaws for up to 12 months after the delivery date. No warranty is available on commercial rather than domestic goods. In case, a fault develops within 28 days of delivery, you may request full refund or replacement. Please note that replacement is offered only after 28 days and before 12 months of the delivery date. Neither refund, full or partial, nor replacement will be available for flaws/damages caused by accident, misuse or neglect.
- All sales on this website abide by German law and you must present any dispute to the non-exclusive jurisdiction of German courts. All orders must abide by these T&Cs and no amendment/exception will be entertained.
- These Terms and Conditions, in no way, affect your legal rights.
- These T&C’s is applicable only for this website and any other website that may be linked to this website may have their own Terms and Conditions. Wedding Fabrics (A Subsidiary of Bianco Evento) is not responsible or liable for the content, practices or T&C’s of any website that is not under our control.
- We do not file copies of customer contracts.
- Wedding Fabrics (A Subsidiary of Bianco Evento) is a trading name, with the address Ullsteinstraße 73, 12109 Berlin
- We do not guarantee compatibility of this website with all customers’ devices.
- Wedding Fabrics (A Subsidiary of Bianco Evento) owns copyright on all materials on this site, which may not be used, downloaded, copied, reproduced, republished, posted, broadcasted, transmitted or linked to or from, for any personal, non-commercial or commercial use without our prior written consent.
- You must not adapt, alter or create any derivative work from any material on this site.
- You must not restrict or inhibit the use or enjoyment of this site by anyone else.